Compliance: This policy is established in accordance with Quebec's Act to modernize legislative provisions as regards the protection of personal information (Bill 25), which came into force on September 22, 2023.
1. Privacy Officer
The privacy officer for QuantraCom is:
Email: hello@quantracom.com
Website: quantracom.com
Any questions or requests regarding your personal information should be directed to this person.
2. Personal Information Collection
We collect the following personal information when you use our website or services:
2.1 Information you provide
- Name — to identify you in our communications
- Email address — to communicate with you and respond to your inquiries
- Company name — to understand your professional context
- Service interest — to direct your inquiry
- Message — to process your information request
2.2 Automatically collected information
- IP address — for security and spam prevention
- Timestamp — for rate limiting management
- Session data — for site functionality
We do not collect any tracking data (analytics, third-party cookies, tracking pixels) without your explicit consent.
3. Use of Information
Your personal information is used solely for the following purposes:
- Responding to your information and service requests
- Communicating with you regarding your project
- Ensuring the security of our website (spam prevention, DDoS protection)
- Complying with our legal obligations
We never sell your personal information to third parties.
4. Information Sharing
Your personal information is shared only in the following cases:
- Service providers: We may share your data with service providers who help us operate our website (hosting, email). These providers are bound by confidentiality obligations.
- Legal requirements: We may disclose your data if required by law.
- Consent: We may share your data with your explicit consent.
5. Data Retention
We retain your personal information only for the duration necessary for the purposes for which it was collected:
| Data Type | Retention Period |
|---|---|
| Contact forms | 24 months |
| Contracts and agreements | 7 years (legal obligation) |
| Analytics data | 12 months |
| Cookies | 12 months |
| Server logs | 90 days |
Upon expiration of these periods, your data is securely deleted.
6. Data Security
We implement technical and organizational security measures to protect your personal information:
- SSL/TLS encryption — all communications are encrypted
- Access control — only authorized personnel have access to your data
- Firewall and DDoS protection — protection against attacks
- Regular backups — for recovery in case of incidents
- Continuous monitoring — detection of security incidents
- Incident response plan — procedures in case of data breach
7. Your Rights (Bill 25)
In accordance with Quebec's Bill 25, you have the following rights:
- Right of access: You have the right to know what data we hold about you.
- Right of rectification: You may request the correction of inaccurate data.
- Right of deletion: You may request the deletion of your data.
- Right to portability: You may obtain your data in a structured format.
- Right to withdraw consent: You may withdraw your consent at any time.
- Right to object: You may object to the processing of your data.
- Right to non-discrimination: You will not be penalized for exercising your rights.
- Right to information: You have the right to be informed of any breach of your data.
To exercise these rights, contact us at hello@quantracom.com.
8. Cookies and Tracking Technologies
Our website uses only essential cookies for site functionality:
- Consent cookie — to remember your cookie preferences
- Session cookie — for form functionality
We do not use any tracking cookies, tracking pixels, or third-party analytics tools without your explicit consent.
You can manage your cookie preferences at any time by clicking the button below.
9. Policy Changes
We reserve the right to modify this privacy policy at any time. Any changes will be published on this page with a revised update date. We encourage you to check this page regularly.
10. Contact Information
For any questions regarding this privacy policy or to exercise your rights:
Privacy Officer
QuantraCom
Email: hello@quantracom.com
Website: quantracom.com
Quebec, Canada
Terms of Use
By using the QuantraCom website, you agree to the following terms:
- You agree to provide accurate and up-to-date information.
- You must not use the site for illegal or unauthorized purposes.
- You must not attempt to compromise the security of the site.
- We reserve the right to modify or suspend the site at any time.
- Services provided are subject to separate agreements.
- QuantraCom's liability is limited to direct damages.
These terms are governed by the laws of the Province of Quebec, Canada.